Services
Please contact me to request a quote. Discounts are available for multiple service requests and repeat business.
Service Fees
Click here to view the service fees.
Computer Instructions
Please review each of the links below to keep your system organized, updated and optimized. The information is subject to change, so periodic visits are recommended to check for revisions or additions.
– Daily | Monthly Maintenance
– Special Computer Tools
– System File Management (Coming Soon)
Is your computer running slow? Have you lost your files? Is your wireless network secure? Do you have the latest software and security updates? Are you using a specific browser? Are your passwords stored on your device? Are you regularly connecting to open networks?
It is my pledge to create a unique environment for you to learn, ask questions and enhance your computer confidence. All work will be completed to your satisfaction or it is free.
I specialize in confidential information technology services for residential clients. Here are several reasons to call for professional assistance:
On-Site Service
I provide prompt, professional, confidential service at your home to solve your computer issues. Call to set an appointment time to fit your schedule. Extended service times are available by special appointment.
New Computer Configuration
This is an essential service. New systems are loaded with programs you either won’t know how to use or you have to pay for after the trial period expires. Many of these applications will slow down your computer and leave you frustrated. Allow me to help you select the correct computer for your needs and optimize it with my unique, proprietary configuration. Call me before you purchase your next system.
Operating System Optimization
How fast is your computer? Does it meet your expectations? How many programs do you have running when your computer starts? Is it slow to start? Are you running out of storage space? Even if your system is new, you may need a few enhancements to make things smoother and faster.
Wireless Network
If you have two or more computers in your home, have you considered networking them? A network allows your systems to share files, printers, and access to the Internet. Wireless networks are perfect for people who want to connect their laptop and desktop computers or for those who don’t like to be tied down. When you go wireless, you won’t have the inconvenience of tripping over cables.
Data Recovery
What can be more painful and frustrating than the loss of important data or information stored in the digital device, in your personal PC or laptop, hard drive or somewhere else? No one can ever guarantee 100% protection and security of their information and be sure it will never be lost or corrupted. From unrecognized or wrong format to damaged files, attacks and viruses, system shutdowns or permission denial, the reasons for data being lost or inaccessible are unlimited. Call me to discuss your issue.
Virus Detection and Removal
Are you having trouble with your computer you can’t explain? It could be a virus. No matter what kind of PC you have, you need the latest antivirus software. Not only do antivirus programs protect your computer from damage, but they also prevent you from accidentally passing viruses to family and friends when you send emails or share files. If you’re unsure which antivirus software to install or how to configure it, just ask.
Hard Drive Upgrade
What benefits can you expect if you upgrade to a solid state drive (SSD)? A solid state drive has no moving parts, consumes less power, it is faster, it runs cooler, its quiet, and it is simply more efficient. Since a solid state drive has no moving parts, you greatly minimize the prospect of drive failure. It is built tougher than a standard drive and will last for years without a problem. Contact me for a recommendation.
Internet Security
How secure is your computer? Have you downloaded the latest patches and updates for Windows? As Internet usage has grown, so have security threats. Protect yourself and your family.
Digital Data Transfer
Would you like to transfer music or photos from your phone, tablet or MP3 player to a new device? Do you have a backup of those files? Do you need to convert the data to a new file format? Contact me for details.
Data Storage Solutions
How often do you back up your files? If your computer was suddenly damaged or stolen, would you lose your priceless photos or valuable data? Do you own a USB flash drive, and do you know how to use it? Let me show you how to organize your data and safely store your files.
Web Strategies
Would you like a site for your family and don’t know where to start? Web hosting solutions can be difficult decisions and expensive if you don’t do your research. Let me help you understand the process.
Computer Training
Have you ever purchased a software program only to find out you have no idea how to use it? Unfortunately, it’s not always possible to take a class that fits your schedule and your budget. Let me explain your system and its applications so you can get the most from your computer.
File Management
This is “must have” training for everyone. Understanding file management is the key to using your computer. The goal is to ensure that you can find what you’re looking for, even if you’re looking for it years after its creation. What are folder structures, file paths, and naming conventions? What is the difference between a file, a file extension, and a file name? This training will bring clarity to the terms and the process. Let me help you learn the techniques necessary to keep your system organized.
Remote Services
If you are outside the standard service area and need help with your computer, allow me directly access and control your system using an Internet connection. There is no need for travel or for you to struggle to describe your issue. AnyViewer (Free Edition) will help me solve the problem through an encrypted remote connection. Contact me if you have questions.
Select a link.
AnyViewer | Instructions
Special Project
Please visit the site: rockNsolutions.com.
This is a special site I designed for a friend. It was created as a dedication to his father, US Army veteran Rock Lewandowski. It’s an online store selling hydrogen water generators, air purifiers, vitamins, nutritional supplements, oil blends, and products for cleansing and detoxification support.